HARD DISK ERRORS CAUSED BY DAMAGED DATA OR PHYSICAL DAMAGE
This document will explain possible causes and solutions for some hard
drive error messages.
NOTE:
This document assumes that your hard drive is C:, you may have other
hard drives in your system and similar steps could be taken to troubleshoot
those additional drive(s).
SYMPTOMS
Possible hard drive related error messages you may receive when starting
or using your computer:
Serious Disk Error Writing Drive C:
Data Error Reading Drive C:
Error Reading Drive C:
I/O Error
Seek Error - Sector not found
CAUSE
These error messages indicate either damaged data or physical damage on
the hard disk.
RESOLUTION
To test the hard disk, run scandisk. To run scandisk from within Windows
95, follow these steps:
-
Click Start,
-
Click Programs
-
Click Accessories
-
Click System Tools
-
Click scandisk.
-
Click the drive you want to examine for errors.
-
Click Thorough, and then click Start.
Running scandisk with the thorough option selected examines the hard disk
for physical damage. if damaged data is detected, scandisk gives you the
option to save the damaged data to a file or to discard the data. The scandisk
surface scan may take a considerable amount of time on large hard disks.
To run scandisk from a command prompt outside of Windows 95, follow
these steps:
-
Click the Start button,
-
Click Shut Down
-
Click Restart The Computer In MS-DOS Mode
-
Click Yes.
Type the following command at the command prompt, scandisk <x>:where
<x> is the letter of the hard disk you want to check, and then press
<ENTER>.
-
When scandisk finishes its initial check, it prompts you to perform a surface
scan on the drive. Click Yes or press <ENTER>.
If scandisk is unable to repair damaged data, or indicates that the hard
disk may have sustained physical damage, you may need to send in your hard
drive for service.
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